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Subject: Passenger Fixes Faulty Airliner
Written By: Philip Eno on 07/06/09 at 6:38 am
Holidaymakers escaped a long delay to their flight home when a passenger fixed a mechanical problem with their plane.
Passengers on Thomas Cook flight TXC9641 from Menorca were told to expect an eight-hour wait while an engineer was flown out from the UK.
One passenger then identified himself as a qualified aircraft engineer and offered to try to remedy the fault.
He was successful, and the plane landed in Glasgow only 35 minutes late.
A spokeswoman for Thomas Cook said the company followed strict procedures to ensure the man was qualified to work on the aircraft, a Boeing 757-200, during the incident on Saturday.
The passenger worked for another airline, Thomsonfly, which has a reciprocal maintenance agreement with Thomas Cook.
"When they announced there was a technical problem he came forward and said who he was, " she said.
"We checked his licence and verified he was who he said he was, and he was able to fix the problem to avoid the delay.
"We are very grateful that he was on the flight that day."